Contact Us
Contact Us
Have a question? Need help with an order? Want to customize a piece? Reach out — we are real humans and we reply fast.
WhatsApp — Fastest Response
Click to chat directly. Usually replies within 24 hours.
For detailed inquiries, custom orders, or anything that needs more than a quick message.
Business Information
Operated by: TIMELYWHALETRADE LTD (England & Wales, Company No. 16562643)
Shipping from: Building 2, Financial Business Plaza, Tianning District, Changzhou, Jiangsu, China
Response Time
We aim to reply to all inquiries within 24 hours. If you have not heard from us, check your spam folder or try WhatsApp.
Custom Orders
Want a custom pendant or a specific chain length not listed? Hit us up on WhatsApp with your idea — we will work with you to make it happen.